Skip to content
English
  • There are no suggestions because the search field is empty.

Why am I not eligible for the employee benefits. (Salary Advance, Earned Wage Salary, Flexi, Maxi)

If you are unable to access any of the benefits on your ESS,  please confirm the following;

  • If you have been with the organisation for the required period, typically at least 4 months, and have consistently been included in the company's payroll runs.
  • If your account details were recently changed, as this may affect your eligibility.
  • If you receive a “Debt to Income” error, please confirm that you do not have any outstanding loans on the platform or with another lending platform, as existing loan obligations may affect your eligibility.

Once these have been confirmed and you are still unable to access the benefit, kindly reach out to us via email at support@seamlesshr.com , WhatsApp on 0916 653 6169 or In-app live chat.

Ensure your full name, email address, company name is provided to enable us investigate accordingly.