I got an error while applying for a loan

If you receive a “Debt to Income” error, please confirm that you do not have any outstanding loans on the platform or with another lending platform, as existing loan obligations may affect your eligibility.

However, for the following errors, kindly share a screenshot of the error with us via in-app live chat, email at support@seamlesshr.com or WhatsApp on 0916 653 6169:

Locked Benefits Error
Missing Benefits Tab
Mono Configuration Error
Downtime Error
Bank Account/BVN Verification Error
Next button remains greyed out after setting up the Direct Debit Mandate

Ensure to add your full name, email address and company name when sharing the screenshot to enable us investigate accordingly.

I got an error while applying for a loan — what does it mean?"

If you encounter an error while applying for a loan, the error may be related to your existing loan obligations, account configuration, bank verification, or a temporary issue with our lending partner. See the list of errors that can show;