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How To Set SLA Metrics For Requisition Requests

This involves the metrics to track SLA compliances of the various requisition requests made. Below are the steps to follow;

1. Launch the HRMS, switch to Admin view and locate the Requisition module.Screenshot 2024-10-02 at 6.23.09 PM

2. Navigate to General Settings tab and click it.Screenshot 2024-10-02 at 6.24.20 PM

3. Click on SLA Compliance.Screenshot 2024-10-02 at 6.27.36 PM

Proceed to setup the average time it takes for an expense or service requisition to be completed.

Screenshot 2024-10-02 at 6.29.31 PM

Check and uncheck the various metrics view for the expense and service requisitionsScreenshot 2024-10-02 at 6.32.49 PM

4. Once this is completed,  proceed to save the changes made.Screenshot 2024-10-02 at 6.33.01 PM