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How to buy Electricity on Breeze - New ESS

You can purchase electricity directly through the Breeze app or web.  Follow the steps below to complete your electricity payment.

Steps to Buy Electricity

  • Log in to the Breeze app.
  • Go to Bills / Pay Bills → Electricity.
  • Select your electricity provider.
  • Enter your meter number or account number and the amount you want to purchase.
  • Review the transaction details and confirm your payment.
  • For prepaid electricity, your token will be provided once the transaction is successful.

Common Issues and Troubleshooting

  • Electricity option is unavailable - The electricity service may not be enabled for your account. Contact support if you need further assistance.

  • Invalid meter or account number - Confirm that the meter or account number entered is correct and try again.

  • Transaction failed or is pending -Check that you have sufficient balance and allow some time for the transaction to process before attempting another payment.

  • Payment was successful but I did not receive my token -  Check your transaction history and notifications for the token.

If the token is still unavailable, kindly reach out to us through any of the following channels: In-app Live Chat, Email: support@seamlesstech.com, WhatsApp: 0916 653 6169 with your transaction details for a seamless assitance