Below are frequently asked questions on Breeze.
1. What is Breeze Payer?
Answer: Breeze Payer is a solution by SeamlessHR designed for businesses to pay salaries to employees and remit pensions/taxes to the authorities. It is strictly for employers and offers features like bulk disbursements, payroll financing profiling (Salary Assurance), instant pension remittance, and a marketplace for employees to access benefits like Salary Advance and Earned Wage Access.
2. Who can use Breeze Payer?
Answer: Breeze Payer is exclusively for employers however their employees can also access a marketplace that provides benefits like Salary Advance, Earned Wage Access, etc.
3. Can I use Breeze Payer to pay salaries in other countries?
Answer: Breeze Payer is live in Nigeria and Kenya. We will keep our users updated as we expand to other countries.
4. How do I sign up for Breeze Payer?
Answer: Signing up on Breeze Payer is free. You will need the RC number of your business and the BVN of at least one director or shareholder associated with the business. You can sign up here: https://enjoybreeze.com/
5: What do I need to create an account on Breeze Payer?
Answer: To create an account, you need the RC number of your business and the BVN of at least one director or shareholder associated with the business.
6: Is there a fee for using Breeze Payer?
Answer: Breeze Payer is free to use for the first six(6) months. After that, you are only charged a transaction fee of N30 per transaction.
7. How do I fund my Breeze Payer account?
Answer: Employers need to create a virtual wallet on Breeze Payer and fund it whenever they want to make payments.
8. Can I integrate Breeze Payer with my existing payroll system?
Answer: Breeze Payer is designed to be flexible and can integrate with various payroll systems. Please contact our support team for specific integration requirements and assistance.
9. How long does it take to set up a Breeze Payer account?
Answer: Setting up a Breeze Payer account is quick and straightforward. Employers can start making payments as soon as their virtual wallet is funded.
10. What payments can I make using Breeze Payer?
Answer: Employers can pay salaries to employees and remit pensions to various PFAs instantly. In the coming weeks, employers on Breeze Payer will be able to make tax remittances directly from the platform
11. Can I remit pensions to different PFAs using Breeze Payer?
Answer: Yes, employers can remit pensions to various PFAs instantly on Breeze Payer.
12. How does Payroll Financing (Salary Assurance) profiling work?
Answer: Businesses using Breeze Payer will be profiled for Payroll Financing (Salary Assurance) after using the product to pay salaries for at least 2 months. Once eligible, businesses can apply for Salary Assurance
13. Are there any limits on the amount I can pay or remit using Breeze Payer?
Answer: Breeze Payer does not have limits on the amount you can pay or remit. However, transaction limits may be subject to regulatory requirements and the available balance.
14. Can I add team members to my Breeze Payer account?
Answer: Yes, employers can add team members to collaborate on their accounts.
15. How can payroll consultants manage multiple organizations on Breeze Payer?
Answer: Payroll consultants can manage and switch between multiple organizations. The business owner will have to add the consultant as a team member.
16. What benefits do employees get from being paid through Breeze Payer?
Answer: Employees paid through Breeze Payer can access the marketplace and take loans at a very low interest rate.
17. Can employees access Breeze Payer directly?
Answer: No, Breeze Payer is strictly for employers. Employees interact with the platform indirectly through the payments they receive and the benefits available in the marketplace.
18. How do employees access the marketplace for benefits like Salary Advance and Earn Wage Access?
Answer: Employees can access the marketplace through the Breeze app once their employer has made a minimum of two successful transactions via Breeze Payer.
However, for customers on SeamlessHR Payroll but not disbursing through Breeze Payer, their employees can access these benefits by being activated on our marketplace on their HRMS platform.
19: How can I get help if I encounter any issues while using Breeze Payer?
Answer: Our support team is available to assist with any issues or questions you may have. Contact us @ support@seamlesshr.com
20: What should I do if I encounter issues while making payments?
Answer: If you encounter any issues while making payments, you should reach out to the support team for assistance.