FAQs on Attendance Management

Frequently asked questions on the Attendance Management module

1. An employee is unable to view his attendance records on his ESS after clocking in using the Biometric Device

Answer: Confirm that the employee has been added to the schedule and that an Attendance ID has been generated for the employee.

2. Can I have multiple schedules for different employees?

Answer: Yes, an admin can create different clock in schedules for different employees based on their clock in time

3. I am unable to view employees' attendance records.

Answer: Kindly confirm that your biometric device is connected to attendance.seamlesshrms.com.Use this guide here to confirm the server address.

Confirm that your Attendance Management is the latest version. See below different between recent version and old version;