Why Is a Leave Policy/ Type Not Showing for an Employee? Troubleshooting Leave Policy Visibility

If an employee cannot see a leave policy or type when applying for leave, check the following:

1.Confirm the Leave Policy Visibility; Ensure that the leave policy is enabled to be visible to all employees.

 
 
2. Check the Leave Policy Requirements

Confirm that the employee meets all the requirements specified in the leave policy.
This may include conditions such as:

• Confirmation status

• Gender

• Other employee eligibility criteria configured in the policy

3. Check the Employee’s Paygrade

• Confirm that the employee' paygrade is selected and that leave duration is assigned
• If the paygrade or leave duration has not been set, please refer to this guide on how to select an employee's paygrade in a leave policy