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Transaction initiated but not credited to the payment account 

Follow the steps below if you encounter issues with transaction not credited to your payment account

  1. Confirm that the transfer was successful from your bank.
  2. If the money has been deducted but is not showing on your Payer wallet, contact Customer Support with the transaction details for further investigation. 

You can contact us through the following channels 

  • Email: support@seamlesshr.com
  • Phone: 0201 330 6080
  • WhatsApp: +234 916 653 6169
  • In-app chat: Send us a message using the chat feature on the system.