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Payment Failed but My Account Was Debited

This article explains what to do when a payment fails but the payment account has already been debited

When payment failed but the payment account was debited, it usually means the money was deducted but there might be a glitch or delay in the payment processing system.

What to do: Do not retry the payment immediately.

Contact Customer Support with the payment reference and transaction details so the payment and debit can be investigated.

You can contact us through any of our support channels:

  • Email: support@seamlesshr.com
  • In-app Live Chat
  • WhatsApp (Chat Only): 0916 653 6169
  • Phone: 02013306080