How long should I wait for a loan to be credited?
Loan processing and disbursement takes place within 5 minutes to 24 hours depending on the payment partner processing timeline. However, below are instances that needs to be clarified for every loan requests;
1. Awaiting OTP confirmation;
During the wait period, you will receive an OTP within 5 min to 15mins to confirm your loan request. The loan cannot proceed to disbursement until the OTP has been successfully entered.
2. OTP confirmed successfully;
Once the OTP has been successfully confirmed, a Disbursement Letter will be generated showing the approved loan amount, repayment duration, and maintenance fee.
3. Loan is being disbursed;
After the Disbursement Letter has been generated, your loan will be processed for disbursement and should be credited within the 24-hour processing timeline.
4. Loan not received after 24 hours;
If more than 24 hours have passed since your successful loan application and you have not received the loan, kindly contact Support team via email; support@seamlesshr.com, Support Line: 02013306080, WhatsApp: +234 916 653 6169 and In-app chat.
Ensure the details of the issue including your full name, email address, company name is provided to enable us investigate accordingly.