Employees haven't received their pension remittance

Confirm that the pension payment was successfully completed on Payer. If it was successful but the employee's pension account has not been updated, kindly contact the various PFAs with the remittance details to track the payments.

If the PFAs are unable to track the payments, kindly contact Customer Support via the in-app Live Chat, email at support@seamlesshr.com, or WhatsApp on 0916 653 6169 for further investigation.