Configuration error when setting up direct debit mandate.

When applying for a loan and you get a "Configuration Error" message.

This is an issue from MONO(our third party partner for direct debit mandate setup) and it usually occurs when there is a downtime on their end.

Once you encounter this error, kindly contact our Support Team via the in-app Live Chat, email at support@seamlesshr.com, or WhatsApp on 0916 653 6169 with details of the error including your full name, email address and company name to enable us investigate accordingly.