Change Management Tool Kit - NEW ESS  

The toolkit contains ready-to-use email communication, co-branded banners, announcement module copies, user guides, FAQs, and other resources to support every stage of the transition, from creating awareness and preparing employees to encouraging adoption after rollout. These resources are designed to help you communicate the value of BREEZE, drive engagement, answer common questions, and ensure your employees are confident using the new experience.

This onboarding tool kit contains the following:

1. Email Communication

Mail 1 - Use this to communicate with all staff the week of deployment

Subject: [First Name], Your ESS Just Got a Major Upgrade!

Body:

Hello [First Name],

Good news!

Your Employee Self-Service (ESS) has been upgraded with a smoother experience. You can now access work and lifestyle tools on this Breeze ESS.

The new BREEZE experience has been designed to help you complete your everyday tasks more quickly and easily.

Enjoy:

• cleaner and more intuitive interface
• fewer clicks for everyday tasks
• smoother experience across leave, attendance, performance, payslips, and more
• instant guidance through the built-in AI assistant whenever you need help

Click here (client URL) to log in to Breeze and make the most of everything available to you.

We hope you enjoy the new experience.

Kind regards,

The HR Team

[Company HR team]

Mail 2 - Use this email to nudge staff to take action two weeks after deployment

Subject: Meet Your New ESS Experience: BREEZE Is Here

Body:

Hello [First Name],

We have an exciting update for you!

Your Employee Self-Service (ESS) experience has been upgraded. Introducing BREEZE – a simpler, faster, and more intuitive way to access your everyday workplace services.

With BREEZE, you can now enjoy:

• A cleaner and more modern interface
• Easier navigation with fewer clicks
• A smoother experience when accessing leave, attendance, performance, payslips, and more
• Built-in AI assistance to help you find what you need faster

Your everyday HR tasks just got easier.

Click here (client URL) to log in to BREEZE and explore your new experience.

We hope you enjoy the improved experience.

Kind regards,

[Company HR Team]

SECTION 2 – Quick Start Guide

Employee Quick Start Guide

To help your employees get familiar with the new BREEZE experience, we've included a Quick Start Guide that walks them through the new platform and its key features.

We encourage you to share this resource with your employees to help them navigate the new ESS with ease and get the most out of their experience.

1. Demo: Click here to access a quick demo on the new ESS.

2. KB Resources: To access relevant articles for navigating the new ESS, please click HERE to access our Knowledge Base. Feel free to use keyword such as 'New ESS' for faster search

SECTION 3 - Announcement Module Copies

To help you communicate the launch of BREEZE to your employees, we've included a set of ready-to-use announcement copies.

Simply copy your preferred message and publish it through the Announcements module in your SeamlessHR Admin Portal to notify employees directly within the system.

Need a quick refresher? Click here to learn how to use the Announcements module

Announcement 1

Header: 🚀 Welcome to BREEZE!

Body: Your new Employee Self-Service experience is here.

Enjoy a cleaner interface, smarter navigation, built-in AI assistance, and a faster way to manage your everyday HR tasks.

Log in and start exploring today.

 

Announcement 2

Header: There's More to Explore on BREEZE

Body: From leave requests and payslips to performance and attendance, everything is now easier to access in one seamless experience.

Take a look around and discover what's new.

Section 4 - Co-Branded Launch Banner

This co-branded BREEZE launch banner is to help you announce the new Employee Self-Service experience to your employees.

Simply add your organisation's logo in the blank space provided beside the 'handshake' icon next to the Seamless Technologies logo to personalise the banner before sharing it internally.

You can use the banner across your internal communication channels, including email, SeamlessAnnouncement module, your intranet, Microsoft Teams, Slack, WhatsApp, digital noticeboards, or office displays, to build awareness and excitement about BREEZE.

If you require the banner in a different size or format, please reach out to your Customer Success Manager, who will be happy to assist.

Banner 1

Banner 2

Banner 3 

Section 5 - Survey Questions

(To be shared with all staff a month after deployment)

1. How easy was it to access the new Breeze platform for the first time?
   1. Very easy
   2. Easy
   3. Neutral
   4. Difficult
   5. Very difficult
2. Did you encounter any issues while navigating the platform?
   1. Yes
   2. No
   3. If you answered 'Yes' to Question 2, please briefly describe the issue(s) you faced.
3. How would you rate the overall user experience of SeamlessTech?
   1. Excellent
   2. Good
   3. Fair
   4. Poor
   5. Very poor

Thank you for taking the time to complete this survey. Your feedback is valuable to us as we continue to improve our HR services.

Conclusion - Let's Make BREEZE a Success Together

The launch of BREEZE marks an exciting step forward in creating a better employee experience, one that is simpler, smarter, and more connected.

With the right communication and support, your employees can quickly discover the value of this new experience and make the most of the tools available to them.

Thank you for partnering with us as we continue to transform the future of work. We are excited to support you throughout this journey and look forward to seeing your employees embrace everything BREEZE has to offer.

Here's to a smoother, smarter, and more connected employee experience!